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How To Buy

When you find the item you wish to purchase select the "Enquire Today" option next to the item, and select it in the check list, then select "Request a Quote" fill out the required fields and include how you wish to pay, or any questions you may have, in the message section provided. Alternatively, please feel free to call or email us with any queries.

Postage and (optional) Insurance fees will be added to the total cost of your order.

We accept the following forms of payment:

Direct Deposit:

Account name: Tordan Pty Ltd

Account number: 045 789 656

BSB: 484-799

Reference: the stock code of the item you wish to purchase

Money Order:

Posted to- "Tordan" Shop 129a, The Myer Centre, 91 Queen St, Brisbane, QLD, 4000.

Once we receive full payment your items will be posted out to you.

Postage and handling:

Your piece will be sent via Australia Post Platinum Express (1-2 day expected delivery) at an additional fee of $25. At this time, we are only able to post within Australia.

Items will be sent out after funds have been cleared.

Insurance:

We recommend obtaining insurance on any items you purchase as we accept no responsibility for posted items that are not insured. Insurance is charged at 2% of the insured value. (If your items cost you $2000, it would incur a $40 insurance fee)

Terms of Sale:

  • No COD or approval orders
  • Any returns are done at customer's expense. Any item returned improperly packaged or posted without insurance is done so at your own risk, should items be lost or damaged in transit.
  • We will happily exchange or refund your purchase within two days of reciept of order.
  • All prices are in AUD and include GST


Please note: While we endeavour to take photos to represent the true quality of jewellery tones and the colour of gemstones, we are not professional photographers, so please feel free to call us anytime to discuss a piece that catches your eye.